Last Updated: 08/03/2025
Company Name: EC MINIBUS
Website: www.ecminibus.co.uk

1. Introduction

ECMINIBUS is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

2. What Data We Collect

We collect and process the following personal data:

  • Identity & Contact Information: Name, email, phone number.
  • Booking Details: Travel preferences, pick-up/drop-off locations.
  • Marketing Preferences: Whether you have opted in to receive marketing.
  • Technical Data: IP address, browser type, cookies (see Cookies section below).

3. How We Use Your Data

We use your personal data for:
Processing your transport bookings.
Customer support & account management.
Marketing & promotions (only with your consent).
Sending offers for partner services (only if you opt in).
 Compliance with legal obligations.

4. Marketing & Your Choices

  • We will only send marketing emails if you opt in.
  • If you have used our services, we may send offers related to similar services (soft opt-in, as permitted by PECR).
  • You can opt-out at any time by clicking the unsubscribe link in emails or contacting us at info@ecminibus.co.uk.

5. Who We Share Your Data With

We do not sell your personal data. We may share your data with:
Trusted third parties (e.g., payment processors, email marketing platforms).
Marketing partners (only if you have consented).
Legal authorities (if required by law).

6. How Long We Keep Your Data

We keep your data for:
Booking & transaction data: 7 years (for accounting & legal reasons).
Marketing data: Until you withdraw consent.
After these periods, your data will be securely deleted.

7. Cookies & Tracking Technologies

We use cookies to improve user experience and analyze website performance. You can manage your cookie preferences via our Cookie Settings Page.

8. Your Rights Under UK GDPR

You have the right to:
 Access your data
 Correct inaccuracies
 Request data deletion
 Withdraw marketing consent
 Request data portability

To exercise these rights, contact info@ecminibus.co.uk.

9. How We Protect Your Data

We use SSL encryption, firewalls, and restricted access controls to protect your data from unauthorized access or breaches.

10. Contact Us

For any privacy-related queries, contact:
Address: International House, 6 South Molton St, London, W1K 5QF
Email: info@ecminibus.co.uk
Phone: 08006128914